Privacy policy


Privacy Policy



Last Updated: September 17, 2025

WYG Hawai‘i LLC


WYG Hawai‘i LLC (“WYG Glass,” “we,” “our,” “us”) operates this website and related services (the “Services”), powered by Shopify. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us—whether by browsing, purchasing, registering your artwork in the World Glass Registry™, or otherwise engaging with our brand.


By accessing the Services, you acknowledge and agree to the practices described below. If any conflict arises between this Privacy Policy and our Terms of Service, this Privacy Policy governs as it relates to personal information.





1. 

Information We Collect



We may collect the following categories of information:


  • Identity & Contact Details: Name, email, phone number, billing/shipping addresses.
  • Payment Details: Processed securely via Shopify and our payment partners (we never store full card numbers).
  • Account & Registry Data: Login credentials, COAs, appraisals, and collector registry entries.
  • Transaction History: Purchases, returns, wishlists, and authenticated registry entries.
  • Technical Data: IP address, device/browser identifiers, cookies, and site usage.
  • Communications: Customer support messages, inquiries, or distributor correspondence.






2. 

How We Use Your Information



  • To Fulfill Orders: Process payments, ship artwork, provide COAs, and deliver collector services.
  • To Maintain Authenticity: Register works into the World Glass Registry™ and ensure provenance.
  • To Enhance Experience: Personalize your shopping and collector journey.
  • To Protect & Secure: Fraud prevention, brand/IP protection, and compliance with legal obligations.
  • To Communicate: Customer support, service updates, and (only if opted in) marketing communications.






3. 

How We Share Information



We do not sell personal data. We may share only as necessary to operate our business:


  • With Shopify (our commerce platform) and vetted service providers.
  • With shipping carriers and insurers to ensure safe delivery.
  • With legal authorities when required to protect rights or comply with law.
  • With affiliates or partners when facilitating registry, distributor, or co-branded collector services.






4. 

Security & Retention



  • We use industry-standard encryption and restricted access protocols.
  • Registry and order records are retained only as long as legally required or necessary for collector documentation.
  • No online system is 100% secure; please safeguard your account credentials.






5. 

Your Rights



Depending on your jurisdiction, you may have rights to:


  • Access, correct, or delete your personal information.
  • Opt out of promotional communications.
  • Restrict or object to certain processing.
  • Request portability of your data.



Requests may be submitted via our official contact channel: legal@wygglasshawaii.com.





6. 

Children’s Data



Our Services are not intended for minors. We do not knowingly collect information from individuals under 16.





7. 

International Transfers



If you reside outside the U.S., your information may be processed in the United States under applicable data transfer safeguards (e.g., Standard Contractual Clauses for EEA/UK clients).





8. 

Changes



We may update this Privacy Policy as practices or regulations evolve. Updates will be posted with a revised “Last Updated” date.




Confidentiality & IP Notice

All rights reserved © 2025 WYG Hawai‘i™. Certification methods, grading criteria, registry protocols, and collector services remain proprietary intellectual property. Unauthorized reproduction, imitation, or distribution is strictly prohibited.